Document Management Saves Time
Information gets created every day from emails to images. Without effective document management this information gets stored in a plethora of places from file servers to employee hard drives to USB sticks and the cloud. The more disparate the storage locations, the less usable that information becomes for theorganization and the longer it takes to find the right information. This situation generates inefficiencies in your organization as people spend more time searching or duplicating effort: good document management saves time.
Compliance with Document Management
Regulation requires control, but even in businesses that don’t operate in a regulated environment document management can bring legal and compliance benefits. With document management you have a single version of the truth for any point in time, and you can prove it. If you don’t have document management, old versions of important documents can persist and proving which document was current at a point in time is difficult. SharePoint 2013 Document management is risk mitigation for yourorganization in a situation where there is no benefit for taking that risk.
Improve Customer Service
The world is an increasingly impatient place and your customers are busy people. Should you make them wait for information? They don’t think so. Document management can help you deliver better customer service without increasing headcount by making your information more accessible, faster. Seamless integration of extranet self-service portals with specified document stores allows your customers to find the knowledge they need faster themselves.SharePoint document management also speeds up the response time of your customer contact staff in finding the answers to the questions they get asked by your customers.